Frequently Asked Questions
Honey FAQ
1. What makes Vale Apiary honey special?
Our honey is sustainably harvested from local beekeeping operations in the Vale of Glamorgan, reflecting the diverse local flora for a unique taste in every jar.
2. How is your honey harvested?
We use traditional beekeeping methods to harvest honey. Our bees are allowed to thrive naturally, ensuring that we collect honey in the most eco-friendly and sustainable way possible.
3. How should I store my honey?
Honey should be stored in a cool, dry place away from direct sunlight. Keep it in its original jar to maintain its quality.
4. Does honey go bad?
Honey does not spoil. It’s naturally preservative and has an indefinite shelf life. It may crystallise over time, but this is a natural process. You can gently warm it to return it to liquid form.
5. Can I get Vale Apiary honey in bulk?
Yes, we offer bulk purchases for businesses or larger orders. Please contact us for more details and pricing.
6. What kind of honey do you sell?
We offer a variety of honey harvested from local flora, including wildflower honey and speciality batches, depending on the season.
7. Is your honey raw or processed?
Our honey is raw and unprocessed. We don’t pasteurise our honey; we preserve its natural enzymes, antioxidants, and flavour.
8. Does your honey contain pollen?
Yes, our honey is coarsely filtered, so it contains pollen, which is beneficial for health and helps maintain the honey’s natural characteristics.
9. What’s the difference between raw honey and processed honey?
Raw honey is unheated and coarsely filtered and retains all its nutrients, enzymes, and natural flavour. Processed honey is usually heated and filtered, removing beneficial components.
10. Why does honey crystallise?
Honey crystallises naturally over time due to its high sugar content, particularly if the honey contains higher levels of glucose. It’s still perfectly good to consume and can be warmed to return to liquid form.
11. Can I use honey in baking?
Yes, honey is a great natural sweetener for baking. It can replace sugar in most recipes, but keep in mind it will add moisture to your bakes.
12. Is Vale Apiary honey gluten-free?
Yes, our honey is naturally gluten-free and safe for those with gluten sensitivities.
13. Do you add anything to your honey?
No, we don’t add anything to our honey. It’s pure, unprocessed, and naturally harvested directly from the hive.
14. Can I use honey for skin care?
Yes, honey is known for its moisturising and anti-inflammatory properties, making it a great ingredient in DIY skincare treatments.
15. What’s the best way to enjoy your honey?
Our honey is perfect on toast, in tea, drizzled over yoghurt, or used in recipes to add a natural sweetness.
16. How can I tell if honey is pure?
Pure honey will be thick and viscous, and it won’t flow as easily as syrup. It may crystallise over time, which is a sign of high quality.
17. Can I use honey for allergies?
Some people believe local honey can help with seasonal allergies, as it may contain small amounts of local pollen. However, we recommend consulting a healthcare professional.
18. Does your honey contain any additives or preservatives?
No, our honey contains no additives or preservatives. It is 100% natural.
19. Where can I buy Vale Apiary honey?
You can buy our honey directly from our website or from local retailers and markets in and around the Vale of Glamorgan.
20. How can I support sustainable beekeeping?
Support sustainable beekeeping by buying locally produced honey, planting bee-friendly plants, and learning more about the importance of bees to the environment.
Candle FAQ
1. What are Vale Apiary candles made from?
Our candles are made from 100% natural beeswax, which burns cleaner and longer than conventional candles.
2. Are your candles scented?
Our beeswax candles have a natural, mild honey scent, coming from the beeswax itself. We do not add artificial fragrances.
3. How long do Vale Apiary candles burn?
Our beeswax candles burn longer than paraffin candles due to the density of the wax. For specific burn times, see the candle section in our shop
4. How should I care for my beeswax candles?
Trim the wick to about 1/4 inch before each use to ensure a clean burn. Always burn candles on a heat-resistant surface.
5. Are your candles safe for the environment?
Yes, our beeswax candles are eco-friendly. They are made from renewable resources and produce minimal soot.
6. Do your candles drip?
Beeswax candles tend to drip less than paraffin candles. However, all candles should be burned properly to minimise drips.
7. Can I buy beeswax candles in bulk?
Yes, we offer bulk orders for businesses, events, and special occasions. Please contact us for pricing and availability.
8. Are your beeswax candles non-toxic?
Yes, our beeswax candles are made from all-natural ingredients, making them non-toxic and safe for you and your family.
9. Do your candles have any additives?
No, our beeswax candles are pure, with no added chemicals or preservatives.
10. What’s the difference between beeswax and paraffin candles?
Beeswax candles burn cleaner, last longer, and produce minimal soot compared to paraffin candles, which are derived from petroleum.
11. How can I use beeswax candles in my home decor?
Beeswax candles are perfect for adding a natural, warm ambience to any room. They make great centrepieces and are ideal for eco-conscious home décor.
12. Can I use your candles for aromatherapy?
While our candles have a natural honey scent, they are not designed for aromatherapy purposes. For essential oils, we recommend using a diffuser.
13. How do beeswax candles affect air quality?
Beeswax candles purify the air by releasing negative ions that neutralise pollutants and allergens, making them beneficial for indoor air quality.
14. Do you offer scented candles?
Our beeswax candles are naturally scented with the mild, sweet fragrance of honey. We do not use artificial scents or additives.
15. Can I reuse the beeswax from your candles?
Yes, beeswax can be reused. If your candle has melted completely, you can repurpose the wax for DIY projects, such as making new candles or beeswax wraps.
16. Are your candles suitable for gifts?
Yes, our beeswax candles make wonderful, eco-friendly gifts for any occasion. They are packaged beautifully and are perfect for those who appreciate sustainability.
17. Are your candles suitable for people with allergies?
Yes, our beeswax candles are a great option for people with allergies, as they are made from natural ingredients and produce minimal soot and allergens.
18. How do I clean my beeswax candles after they burn?
To clean the candle holder, simply wipe it with a warm, damp cloth. Beeswax can be difficult to remove once hardened, so it’s best to clean it while it’s still soft.
Swarm Collection FAQ
1. What is a swarm collection?
Swarm collection involves safely removing and relocating a group of bees that have left their hive to form a new colony.
2. How do I know if I have a bee swarm?
Bee swarms are typically large clusters of bees gathered together, often hanging from trees or other structures. If you spot a cluster of bees, you likely have a swarm.
3. Is swarm collection free?
We offer competitive pricing for swarm collection. The cost may vary depending on the location and size of the swarm.
4. How quickly should I call for swarm collection?
It’s best to call as soon as you spot the swarm. Bees are generally not aggressive during the swarming process, but the sooner we collect them, the better.
5. How do you collect the swarm?
We use specialised equipment to safely gather the bees and transfer them into a new hive. We ensure that both the bees and the surrounding area are safe during the process.
6. Are you insured for swarm collection?
Yes, we are fully insured for swarm collection services, ensuring peace of mind for our clients.
7. How much does swarm collection cost?
Our swarm collection services vary in price, typically starting from £175 per collection, with discounts for multiple collections.
8. Do you offer swarm collection in all areas?
We serve the Vale of Glamorgan and surrounding areas. Please contact us to confirm if your location is within our service area.
9. What happens to the bees after collection?
Once collected, the bees are relocated to our apiary, where they are integrated into a new hive. This ensures their safety and helps support our sustainable beekeeping efforts.
10. Will swarm collection harm the bees?
No, our swarm collection process is safe and humane. We take every precaution to ensure the bees are not harmed during the process.
11. Can you collect a swarm from a high place?
Yes, we are equipped with the tools and expertise to safely collect swarms from high places, including trees, rooftops, and walls.
12. How do I prepare for a swarm collection?
Keep a safe distance from the swarm and contact us immediately. Avoid disturbing the bees as they settle.
13. Can you collect a swarm during the night?
Swarm collection is typically done during daylight hours when the bees are more settled. However, in emergencies, we can arrange after-hours collections.
14. What if the swarm is in a difficult-to-reach area?
We have the expertise and equipment to handle more challenging swarm locations, including using ladders or lifts when necessary.
15. Do I need to worry about the swarm after it’s collected?
Once we collect the swarm, there’s no need for further concern. The bees are relocated to a safe environment where they can thrive.